
English Assessment: At the Hotel
Receptionist: Good afternoon! Welcome to The Highland Stay. How can I help you?
Guest: Hello. I have a reservation under my name.
Receptionist: Let me check… Yes, a double room for three nights. Is that correct?
Guest: That’s right. Does the reservation include breakfast?
Receptionist: Yes, it does. Breakfast is served from 7:00 to 10:00 AM in the dining room.
Guest: Perfect. What time is check-out on my last day?
Receptionist: Check-out is at 11:00 AM. Also, here is your electronic key. You are in room 402, on the fourth floor.
Guest: Thank you. One more thing, is there a bus stop near the hotel to go to the city center?
Receptionist: Yes, there is one just around the corner. The “George Square” bus passes every ten minutes.
Guest: Great! Thank you for your help.
Receptionist: You’re welcome. Enjoy your stay in Glasgow!
Guest: Hello. I have a reservation under my name.
Receptionist: Let me check… Yes, a double room for three nights. Is that correct?
Guest: That’s right. Does the reservation include breakfast?
Receptionist: Yes, it does. Breakfast is served from 7:00 to 10:00 AM in the dining room.
Guest: Perfect. What time is check-out on my last day?
Receptionist: Check-out is at 11:00 AM. Also, here is your electronic key. You are in room 402, on the fourth floor.
Guest: Thank you. One more thing, is there a bus stop near the hotel to go to the city center?
Receptionist: Yes, there is one just around the corner. The “George Square” bus passes every ten minutes.
Guest: Great! Thank you for your help.
Receptionist: You’re welcome. Enjoy your stay in Glasgow!
